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Our Goal

To instill pride and self-worth in those who choose our products, thereby generating positive energy for growth and well-being to all involved in the process.

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Return Policy

  /  Return Policy

Thanks for shopping at Radical Designs. If you are not entirely satisfied with your purchase, we’re here to help.

Online purchases made through radicaldesignstt.com are valid for exchange, credit, or refund within 7 days of the delivery date.

Exchanges

Items eligible for exchange must be unused, undamaged and in the same condition received, with all tags attached.

Returns and Refunds

Items are only eligible for refund if received with a manufacturer’s defect. This is limited to any characteristic of a product that hinders its usability for the purpose for which it was designed and manufactured.

Once we receive your item, we will inspect it and notify you of receipt and the status of your refund after inspection.

If your return is approved, reimbursement will be issued in the same manner as the original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

In Store

To exchange or return your item, you may come in to any of our following outlets. Please bring the purchased item(s) and provide your card used for payment, contact details, order number, invoice and reason for exchange/return.

West Mall
Western Main Road, Westmoorings

Factory Outlet
7 NCL Compound, 45-47 Boundary Road
El Socorro, San Juan

Shipping

To exchange or return your item, please mail packages with your contact details, order number, invoice and reason for exchange/return to:

Radical Designs
7 NCL Compound
45-47 Boundary Road
El Socorro, San Juan
Trinidad W.I
1 (868) 675-6260

You will be responsible for paying the shipping costs for returning your item. All shipping costs are non­refundable.

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